5. May 2011 15:46
International law firm Hogan Lovells have implemented the StubXploder product to address the issue of Symantec Enterprise Vault stubs within their eDocs DM libraries.
Ashley Jones, Desktop Team Leader at Hogan Lovells, said...
"... The implementation of bulk email filing within our Open Text eDocs environment meant that users were suddenly filing large numbers of historic messages to our document management system, a lot of these having already been archived to our Enterprise Vault system. Knowing that this would cause a problem, we engaged Iphelion to implement their StubXploder product to reconcile the archived emails back to the DM system and negating the inevitable flood of calls from users being unable to open their old messages. ..."